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LivePerson’s Conversational Cloud is an enterprise platform for messaging-based customer service and commerce, combining AI agents, automation, human-agent handoff, analytics, and voice capabilities. Pricing is tailored to customer scale and usage.
Voice AI company providing conversational interfaces, speech recognition and voice commerce for automotive, restaurant and enterprise deployments. Products are business-oriented.
EdgeTier provides AI-powered contact-center analytics that analyzes customer conversations in real time to identify trends, customer issues, and service-quality opportunities. It is a business platform with pricing provided through sales.
Tactful provides an omnichannel customer-experience and contact-center platform with AI automation for customer service. Enterprise deployments combine digital conversations, agent workflows and analytics; pricing is custom.