EdgeTier
Category: Customer engagementEdgeTier provides AI-powered contact-center analytics that analyzes customer conversations in real time to identify trends, customer issues, and service-quality opportunities. It is a business platform with pricing provided through sales.
Pricing
Enterprise
Prices change often. Confirm current plans on the official website before you buy.
Listed features
- Real-time conversation analysis
- Voice-of-customer insights
- Customer-service quality and trend detection
- Contact-center analytics
- Business pricing by quote