Paid
Glassix
Conversation management
Omnichannel customer-communications platform with AI-assisted messaging, automation, and support tools. Check current channel integrations and pricing.
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Showing 1–13 of 13 tools
for “omnichannel”
Results
Paid
SalesRep.com
AI Agents and Automation
SalesRep is your all-in-one omnichannel customer communication platform. Unify WhatsApp, live chat, email, SMS and social media in a single AI-powered inbox. Start your free trial today.
Paid
Kustomer
Customer support
Customer-service CRM with AI features for support automation, agent assistance, and customer-context management. Verify current modules and plan terms.
Freemium
Tiledesk
Customer leads
Tiledesk is an open-source conversational platform for website chat, omnichannel customer support, and AI agents. It provides a free option, paid plans, and custom enterprise service.
Enterprise
Ushur
Crm automation
Ushur provides an AI-powered Customer Experience Automation platform for automating customer journeys and back-office processes, particularly in insurance, healthcare, and financial services. Its no-code workflows combine AI agents, document intake and processing, and omnichannel customer communication. Pricing is enterprise-specific.
Enterprise
Collab OneContact
Customer support
OneContact by Collab is an omnichannel contact-center platform for routing customer interactions and supporting agents with AI tools. Enterprise and business plans are sales-led.
Freemium
REVE Chat
Customer support
REVE Chat is an omnichannel customer communication platform with live chat, AI agents, chatbots and agent-assist tools. It offers a free plan and paid plans starting at $14.99/month, with usage and channel add-ons.
Paid
Siena AI
Customer engagement
Autonomous customer service platform for ecommerce brands that handles customer conversations and support tasks across channels. Review human escalation and permissions.
Enterprise
Lucidya
Social media management
Lucidya is an AI-native customer experience platform combining social listening, media monitoring, omnichannel service, customer data, surveys and AI agents. Its tools help organizations monitor public conversations, understand customer feedback and automate structured support cases. Enterprise pricing is customized by modules, data sources, usage and seats.
Freemium
ThumbCrowd
Customer engagement
ThumbCrowd is an AI customer-support and engagement platform with omnichannel inbox, AI agents, agent copilot, workflow automation and customer context. A free tier is available; paid plans start at $29/month.
Enterprise
Engageware Virtual Assistant (formerly Aivo)
Customer engagement
Aivo was acquired by Engageware in 2023 and its conversational AI capabilities are integrated into Engageware’s customer-engagement platform. The virtual assistant automates customer service across channels; enterprise pricing is custom.
Freemium
UChat
Chatbots
Omnichannel chatbot and automation platform for building business bots across supported messaging and web channels. Integrations, AI features and plan limits vary by tier.
Enterprise
Tactful
Customer engagement
Tactful provides an omnichannel customer-experience and contact-center platform with AI automation for customer service. Enterprise deployments combine digital conversations, agent workflows and analytics; pricing is custom.