Enterprise
MonkeyLearn
AI for Marketing
MonkeyLearn is now represented within Medallia’s enterprise experience-management platform, including AI-powered text analytics and customer feedback insights.
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Showing 1–16 of 16 tools
for “Customer Insights”
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Freemium
VOC.AI (Shulex)
AI for E-commerce
VOC.AI is an AI-powered ecommerce review-analytics and product-intelligence platform for sellers and teams, with review analysis, market research, customer insights, an API, and MCP access. The Basic API/MCP plan is $38/month.
Freemium
User Evaluation
AI for Marketing
User Evaluation provides AI-assisted desk research and moderated interviews, with transcription, cited analysis, and exports. A free workspace is available; Pro starts at $49/month. One-time interview credits are also available.
Pricing not listed
URAi
Customer feedback analysis
User-research platform that gathers or synthesizes customer insights to inform product decisions. Verify research methods, participant sourcing, and current service.
Pricing not listed
Wondering
User feedback analysis
AI user-research platform for conducting interviews and synthesizing customer insights. Confirm current research methods and data handling.
Paid
Yosoku
Shopify store management
Decision intelligence and forecasting platform for ecommerce teams, using data models to support planning and commercial decisions. Check current product documentation.
Paid
Dialpad
Customer intelligence
Business communications platform for voice, video and contact centers with AI transcription, summaries, coaching and customer insights.
Paid
Lang.ai
Customer experience analysis
Lang.ai analyzes customer feedback, support tickets, chats, and other text to discover themes and operational insights using configurable AI agents. Pricing is based on rows processed per agent, with a two-week trial; published usage rates start at $0.30 per row for the first 5,000 rows per month, plus Snowflake compute charges.
Freemium
1Flow
Surveys
In-app and website survey platform for collecting user feedback and product experience data. Check current analytics, integrations and subscription tiers.
Freemium
ProductScope AI
Brand growth
Ecommerce creative and research platform for generating product photos, listing content and marketplace insights. Check current plans and commercial rights.
Pricing not listed
RevealAI
Qualitative research
Qualitative-research platform for analyzing interviews and uncovering customer insights. Check current research methods, integrations, and availability.
Freemium
FlowCharts.ai
Surveys
AI-assisted visual builder for creating flowcharts, forms, surveys and structured questionnaires.
Enterprise
Faraday
Customer analysis
Customer data and predictive analytics platform that helps businesses model audiences and activate customer insights.
Freemium
Lebesgue
Marketing analysis
E-commerce marketing analytics platform that analyzes store and advertising data to surface growth, attribution and customer insights.
Enterprise
Symanto
Customer insights
Symanto provides AI text analytics and customer/employee insights using NLP and psycholinguistic analysis to identify themes, sentiment, emotions and communication traits in text data. Enterprise pricing is custom.
Paid
CrawlQ
Branding
CrawlQ is an audience-research and content-intelligence platform for developing customer insights, positioning, and content strategy. It is offered to businesses through paid plans and demos.