AI Tools Directory

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Showing 97–120 of 146 tools for “channel”
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Enterprise

Knowmax

Customer support

Knowmax is an enterprise knowledge management platform for customer support and service teams. It organizes knowledge into searchable articles, decision trees and visual guides and can surface answers through agent workflows and self-service channels. Pricing is provided to organizations by sales.

Central knowledge management across support channels Decision trees and visual how-to guides
Freemium

ThumbCrowd

Customer engagement

ThumbCrowd is an AI customer-support and engagement platform with omnichannel inbox, AI agents, agent copilot, workflow automation and customer context. A free tier is available; paid plans start at $29/month.

AI support agents and copilot for human reps Shared inbox for chat, email, WhatsApp and social channels
Pricing not listed

ADXL

Ad management

Advertising technology platform listing for automating and optimizing campaigns across digital channels. Current product scope and availability could not be confirmed; treat this entry as unverified.

Advertising automation listing Campaign management listing
Enterprise

Interactions

Customer support

Interactions provides enterprise conversational AI and Intelligent Virtual Assistants for customer service across voice and digital channels. Its platform combines automation with human-centered language understanding to handle customer inquiries and transactions, with escalation to human agents for complex cases.

Conversational AI virtual assistants for customer service Automates routine inquiries and data-driven transactions
Enterprise

Engageware Virtual Assistant (formerly Aivo)

Customer engagement

Aivo was acquired by Engageware in 2023 and its conversational AI capabilities are integrated into Engageware’s customer-engagement platform. The virtual assistant automates customer service across channels; enterprise pricing is custom.

Conversational and generative AI virtual assistant Automates customer-service requests across channels
Enterprise

TalentRecruit

Job recruitment

TalentRecruit is an applicant tracking and recruitment platform for employers. It supports candidate sourcing, screening, hiring workflows, career sites, onboarding, and recruiter analytics, with AI and automation features. Pricing is provided through a sales consultation.

Applicant tracking and recruiting workflow Candidate sourcing and screening
Freemium

Watermelon AI

Chatbots

Watermelon provides businesses with an AI customer support agent that can learn from websites and uploaded files, answer customer questions and connect to channels such as web chat, email and WhatsApp. Plans include a free tier with 50 monthly conversations; paid Starter begins at €99 per month, with larger plans available.

AI support agents grounded in website and file content Web chat and messaging integrations
Enterprise

Engati

Customer engagement

Engati is an enterprise conversational AI and customer-experience platform for building virtual agents across messaging, web and voice channels. It supports automation and integrations; pricing is custom to deployment and usage.

Build conversational AI bots and virtual agents Deploy across messaging and digital channels
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