Capacity
Category: Workflow automationCapacity is a customer-support automation platform with knowledge management, AI agents, agent assist, and conversation intelligence. It uses platform subscriptions plus usage-based AI agent pricing.
Pricing
Enterprise
Prices change often. Confirm current plans on the official website before you buy.
Listed features
- AI support agents across chat, voice, email, and SMS
- Knowledge base and support automation
- Real-time agent assist
- Conversation analytics and quality insights
- Platform fee plus usage-based plans